Great big fancy facility to include a cafe, area and Toyota themed clothing and trinket shop. Made me want to buy a car while I waited. Service was good however, took 30 minutes longer than estimated (not really a big deal) but when I had called in advance for a loaner car I was told they had no cars available but a shuttle could take me wherever I needed to go - end of conversation. So when I arrived and I was told the shuttle was an hour away it was pretty disappointing. Look I get it , it's first come first ...
Fantastic customer service! Great group of people!!
Knowledgeable sale man, Great value of 2019 with all the features I was looking for.
James Settles was amazing and highly knowledgeable regarding all aspects of the vehicles we looked at. However all members of the sales team were wonderful as well, and didn't use high pressure sales techniques or add manipulative/unnecessary items to the contract. Much respect to you all ! That's how everybody wants their car buying experience to be. Thanks !
I've never written a review before; but, I feel these guys definitely deserve it! I came in with a terrible credit score and an attitude. I've worked very hard to earn a great income, so I can start rebuilding my credit; only to be told no over and over and over again. How do you rebuild credit, if nobody will give you credit?? I had a fixed amount down and was prepared for the nauseating experience of the "used car sales" dance; HOWEVER; James and Joe absolutely went above and beyond, to make my experience worthwhile. Not only did they ...
We had an outstanding experience at Kendall Toyota. Everyone was professional and courteous. I highly recommend asking for Tressa S. -- she's smart, responsive, down-to-earth and easy to communicate with. Thank you Tressa!
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